Testimonials – What our clients have to say!
Don’t just take our word on our services. Here are a few of our clients’ comments!
We are happy to provide references and sites for anybody looking at our offerings!
I have been dealing with the staff at Secure-ISS for quite some time now and have found the service second to none. I initially set up the service in my own bookkeeping business to see how it worked and if it was beneficial to my business. I was so impressed with the hosting, the service and the cost, I then recommended it to clients, many of whom are now using the Secure Cloud service. The staff are very patient, and extremely knowledgeable.
The benefits to me in my business have been fantastic. Now rather than visiting my client’s each, month or quarter, my clients send their paperwork to me. I log in and process and it saves my clients paying for unproductive travel time. For a regular weekly client, if I don’t finish what needs to be done on the day, I bring it home with me. (this saves me driving back to the client’s premises for just a couple of hours work). The fact that the information is live means I can also assist clients if they have an issue with something in their datafile. My client’s accountants love it, because they can log in and see the up-to-date information enabling them to give accurate advice. The cloud hosting is beneficial to client, accountant and bookkeeper.
I have clients who are using their own remote hosting and find the client’s hosting set up to be very slow compared to Secure Cloud. I use the Secure Cloud service everyday in my business and don’t have an issue with the speed, accessibility, stability or reliability of the program.
I have never dealt with an organisation that resolves issues as quickly as Secure-ISS. I was working from home one night and sent an email through at about 6.55 pm as I couldn’t locate a form. I was happy to wait until the morning to finish my work, but at about 7.02pm, a reply came back, saying “you should see it there now”!. Wow do these guys ever sleep?
Based on the program, the efficiency of the program, the cost, the ease of use and the personal service, I recommend it to many of my clients. I could keep rambling on about how great this service is but for now let’s just say “Highly Recommended!”
Lesleigh Richardson – JP, Moreton Bay Regional Bookkeeping Service
I would highly recommend the services of Secure-ISS. A great company is made by the quality of their people, and Secure-ISS have the best in the game! They have always been responsive to our requests even when it is outside of the services they provide. The service is reliable & stable – which allows us to focus on our core business without the worry of maintaining costly software upgrades and IT infrastructure. Their offerings provides value for money and given their excellent help desk support, it provides peace of mind to know that users have professional and knowledgeable IT support.
AJ Singh – Medirite Australia
Thank you for the exceptional service you provided when Grant explained your products and services available. His style was very gentle, caring and of concern for my business’s well-being. It came as music to my ears at the time after continuously being fobbed off and not listened to by 2 other providers I tried prior to finding Secure ISS.
I find your service to be so reliable and it allows my staff to have access to MYOB which means we can operate multi-users on MYOB with a very fast environment which is far superior to using a server here in the office to allow us the same function. On the rare occasion we need IT support, your team are always there and straight onto the issue in a heartbeat.
Thank you again for being such an integral part to our team here at Bella Donna Silver.
Donna Quinn – Bella Donna Silver
Paul and the team at Secure Internet Storage Solutions have provided us with exceptional customer service and support since August 2010. It has given us great confidence knowing that an integral part of our business is in the hands of a professional, competent and efficient company like Secure Internet Storage Solutions.
Craig Howard – Artisan Stone
After much research and almost parting with thousands of dollars for a LAN, we were fortunate to “discover” a “cloud” solution for our Mac computer environment.
The people at Secure-ISS answered all our questions using non-technical speak and had us up and running within hours.
Our post-sales queries continue to be addressed with the same speed as pre-sale. And, being cloud based has meant no more trips back to the office to look for project information or emails sent from individual desktops: all staff now have access to the same information that was previously not possible.
Secure-ISS’s cloud technology has enabled our small business to access the IT resources that were once available only to large corporations with large budgets.
We’re total converts.
Paula Withington – Roofrite Guttering & Roofing Systems P/L
Switching our server to a hosted solution with Secure-ISS has been a breakthrough for our business. In the last 12 months we have doubled the number of users on our server without having to worry about upgrades, software licensing, backups or maintenance. We can get back to doing what we do best knowing that our IT infrastructure and support is in good hands. I have no doubt that our decision to join Secure-ISS has contributed to the ongoing growth of our business.
Clinton Lloyd – Lloyd Group