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Users select files or file sets to send to Secure-ISS’s data storage centre. The user interface is user friendly and feature rich. Backing up files is as simple as a click of a button (at anytime) or through the set-up of a schedule which automatically backs up at pre-determined intervals. Each time a backup is performed your selected files are compressed and encrypted at the source, then transmitted to the data storage centre via a secure virtual tunnel across the Internet. Users have two options available in the setup wizard. The first is to send files in their entirety each and every backup, and the second is to use our patching technology. The patching technology only sends the file differences from one version to the next, after the initial file back-up. (Note: Secure-ISS Explorer Patching technology uses local disk space for caching.) This reduces the overall network bandwidth and data transmission requirements. All data stored on the data storage centre remains in a compressed and encrypted state. The files can only be accessed using your unique username/ password and certificate authentication, providing you with peace of mind that your data remains secure. In the event that your password is forgotten or compromised, Secure-ISS staff can reset the password but are unable to access the original password. Secure-ISS’s data storage centres are equipped with the latest HP equipment using RAID 5 technology. As an added feature, your files are stored in two geographically separate locations. In summary at any time Secure-ISS will have up to four copies of your data. The following diagram outlines the data storage and retrieval processes. To view a larger diagram click on the picture. Figure One - Secure Data Transfer
Figure Two - Secure Data Retrieval
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